Customer Support

ContactLife - Provides businesses with a fresh new perspective on customer contact strategies

CRMA - A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.

Customer Focus Consulting - Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.

Customers in Focus - Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.

Emerging Market Technologies, Inc. - TeleMagic software, a completely customizable customer relationship management solution.

FrontZone Corporation - Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.

GEM - Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.

Inq.com - Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.

Interact.com - Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.

International Field Works - A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

The ITIL Open Guide - A public wiki site dedicated to the ITIL approach to IT and customer support and management.

KR Consulting - Management consulting firm for help desks and customer support centers.

Maconomy - Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

PeopleLink eCommunity - Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.

Pivotal Corporation - XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

Platinum Rule - Learn more about how charismatic you are and how charisma affects you personal and professional success.

SafeHarbor Technology Corp. - Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

SearchCRM.com - Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.

The Service Support Forums - Online forums and message board dedicated to service management and customer support.

Sitel Corporation - Delivering telephony based customer relationship management solutions and project management.

SSI Partners - Offers help in maximizing the revenue and cost savings via remote service offerings.

Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

TelePlaza - Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.

UltraFeedback - Research consulting firm that aligns organizations with their customers.

Unicom Telecommunications - Specializing in order fufillment for each and every business type.